Christine is the Founder and Managing Director of Open Inclusion. She’s an economist by trade, a disability inclusive researcher, designer and innovator by practice, and practical problem solver by nature. She helps organizations better understand and improve experiences across all brand touchpoints (digital, physical, customer service and communications) through a deeper understanding of the needs of consumers or employees who sense, move, think or feel differently. This is provided by conducting high quality inclusive user research engaging Open’s diverse insight community. Christine has been leveraging digital capabilities, specifically including emerging technologies for over two decades to solve unmet consumer needs, solve them better, or more efficiently. She leads the global Inclusive Design for XR community for XRAccess, is an advisor for a number of innovative digital startups in fintech, health tech and robotic mobility, and is an advisor to the British Standards Institute committee for wayfinding. Open Inclusion is a proud partner to the Valuable 500 and for pan-disability research for the RNIB. Christine has a BEc/BA (Asian Studies), from the Australian National University and MBA from the Australian Gradate School of Management. She is an active member of the Market Research Society (MRS) and is involved in building the inclusive research skills development capability at Unlimited, the new disability inclusive community there. She holds a CPACC from the International Association fo Accessibility Professionals.